Privacy Policy
1. Who we are
First Principles Consulting Pty Ltd (ABN 50 648 698 766, "FPC", "we", "us", "our") is a mining operations consultancy based at Shop 4, 40 Maud St, Maroochydore, QLD 4558, Australia. This policy explains how we collect, use, store and share personal information through firstprinciplesconsulting.com (the "Site").
We handle personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where a visitor is located in the European Union, the United Kingdom or California, we also apply the relevant protections of the GDPR, the UK GDPR and the California Consumer Privacy Act (CCPA), set out below.
2. Information we collect
Information you give us directly
When you complete a form on the Site (for example, our Operational Score survey), we collect:
- Your name
- Your email address
- Information about your operation or site (for example, company name, role, and details you provide about your mining operation)
Information collected automatically
We use Google Analytics to understand how visitors use the Site, such as pages viewed, time on site, general location, and device and browser type. We do not use Meta Pixel, advertising cookies, or any other tracking or advertising service. See our Cookie Policy for detail.
3. How we collect and process your information
Survey responses are collected through Tally, a third-party form provider. That data is passed via Make.com (an automation tool) into Coda, where we calculate your results. Make.com then pulls the calculated results back out of Coda and publishes them to a page on our Site, built in Webflow. We then use Gmail to send you a link to your results page.
Each of these providers (Tally, Make.com, Coda, Webflow and Google) processes data on our behalf to deliver this service, and is restricted from using your information for its own purposes.
4. Why we collect your information
We collect and use your information to:
- Calculate and deliver your survey or Operational Score results
- Contact you about your results or our services
- Improve our Site and services
- Understand how visitors use our Site, via Google Analytics
We do not sell, rent or trade your personal information, and we do not use it for advertising.
5. Where your information is stored
Because we use overseas-based service providers (including Tally, Make.com, Coda, Webflow and Google), your information may be stored or processed on servers outside Australia, including in the United States and the European Union. Each provider maintains its own security and privacy standards; we choose providers that maintain appropriate safeguards.
6. How long we keep your information
We keep personal information only for as long as necessary for the purpose it was collected, or as required by law. Once it's no longer needed, we securely delete or de-identify it. You can ask us to delete your information at any time — see “Your rights” below.
7. Your rights
Australia — Privacy Act 1988 / Australian Privacy Principles
You can ask us what personal information we hold about you, request a correction, or make a complaint about how we've handled it. Contact us using the details below. If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC).
OAIC:
European Union / United Kingdom — GDPR / UK GDPR
If you are located in the EU or UK, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request erasure of your information
- Restrict or object to our processing of your information
- Receive your information in a portable format
- Lodge a complaint with your local data protection supervisory authority
Our legal basis for processing is your consent (when you submit a form) and our legitimate interest in operating and improving the Site.
California — CCPA
If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of the “sale” of personal information. We do not sell personal information.
To exercise any of these rights, contact us at info@firstprinciplesconsulting.com.
8. Children
Our Site and services are intended for business professionals. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last revised. Continued use of the Site after changes means you accept the update.
10. Contact us
First Principles Consulting Pty Ltd