A flexible and agile boutique consultancy that strengthened our operations base and developed a cohesive management team through effective processes and efficient tools.
Mark Boon, Executive Manager at MAB Mining Services Pty Ltd
Former General Manager Queensland Operations at Evolution Mining (2015)
Their Management Operating System reduced time chasing job completion, improved meeting efficiency, provided reliable information, and improved planning methodologies and compliance.
Built visual tools that enabled us to easily identify issues and ask the right questions to ensure better results, while providing crucial coaching on accountability.
The STARR process for capturing, tracking, actioning and closing out priorities was desperately needed and has delivered impressive results that can be built upon for future improvements.
Created a working environment conducive to improved cooperation and collaboration between stakeholders, with significant improvements in planning through execution and review cycles.
After FPC's training, MOS competency levels skyrocketed from 24% to 81%, with 96% of trainees agreeing it changed how they supervise and manage their teams.