The STARR process for capturing, tracking, actioning and closing out priorities was desperately needed and has delivered impressive results that can be built upon for future improvements.
Improved shutdown processes resulted in $1.66 million extra gold production, with shutdown reviews identifying a further $2.3 million in opportunities.
Built visual tools that enabled us to easily identify issues and ask the right questions to ensure better results, while providing crucial coaching on accountability.
Their Management Operating System reduced time chasing job completion, improved meeting efficiency, provided reliable information, and improved planning methodologies and compliance.
After FPC's training, MOS competency levels skyrocketed from 24% to 81%, with 96% of trainees agreeing it changed how they supervise and manage their teams.