Our team members have a variety of backgrounds, with at least ten years experience in operations and consulting and outstanding records of delivering sustainable results. We have a shared passion for management excellence, an attitude that there is always room for improvement, and the ability to work with you, our client, with genuine compassion when it’s called for.


Mark Franklin

Mark Franklin

Mark is the Founder and Managing Director of FPC. Born in the UK and raised in Switzerland, Mark’s career started in Australia as a small manufacturing business owner in his twenties. He worked as an automotive supply chain project manager / engineer in his thirties and he’s been a management consultant since his forties, specialising in the resources sector. He has sustainably transformed many organisations top-down / bottom-up. He learnt front line change management ‘in the trenches’ working for many different consulting firms. Over time, Mark developed a leading practice method by distilling many disparate approaches into a most effective one. This approach drives change through leadership, empowered people, optimised business processes and appropriate technology. Mark has worked in Australia, Canada, USA, Europe, Chile, Peru, Ghana and Papua New Guinea.

Horrie Mawdensley

Horrie Mawdensley

Horrie is a consultant and coach with accumulated experiences in Management Operating Systems (MOS), business improvement, change management, project management and operational readiness. Horrie’s practical approach to implementing improvement projects and aligning change management methodologies results in improved performance of organisations, functions and teams. With a strong project delivery track record from strategy and solution development to execution and stakeholder management, Horrie achieves business objectives through facilitating high levels of people engagement and ensuring process sustainability.

Monika Hoffmann

Monika Hoffmann

Monika is passionate about helping businesses to become even better. Working with personnel at all levels, Monika implements process controls to increase effectiveness and efficiency. By leading, coaching and training, Monika ensures the improvement process is embedded into the organisation to reduce the need for further external consultants. Experienced in various industries (mining, light & heavy industrial manufacturing, food producers and banking), Monika identifies gaps in the management systems and behaviours, then develops and implements tangible changes to deliver sustainable bottom-line improvements.

Richard Broome

Richard Broome

Richard is a senior management consultant with extensive Management Operating System (MOS) experience. Richard specialises in operational, bottom line improvement. He has over 25 years experience leading major global transformation projects across a number of industries and sectors, including both Underground and Open Pit mining. Outside of mining, Richard is accomplished across other industries, which include utilities, ICT, retail, financial, healthcare, government, aviation, production, rail transport, warehousing & logistics, oil & gas and shipping.

John Banning

John Banning

John is an experienced mining executive and change agent focussed on outcomes and excellence through the development of high performance teams with a culture of resilience and transparency. He is a dynamic leader characterised by a strong corporate, strategic, tactical, feasibility, project, construction, design, planning and engineering background with excellent financial acumen.

Utilising sound business improvement, personnel engagement and leadership methodology, John has a proven track record of efficient business integration with rapid and sustainable improvement results having led and participated in numerous successful performance improvement initiatives across the mining sector value chain.

Patrick Mullen

Patrick Mullen

Patrick has held a variety of roles across large and small public and private companies in industries such as Waste and Recycling, Mining & Resources, Local Government, FMCG, Automotive and Building Products. The focus is always on systems and process development, change management, implementation and project management. Specific skills include Project Management, Client relationship, Communication / Negotiation, Analytical and problem solving, Business Analysis, Process Improvement, Contract Negotiation and Management, Supply Chain Management, Team Leadership, Training / Coaching / Mentoring, Presentation and Facilitation, Quality Management.

David Hollingsworth

David Hollingsworth

David is a qualified Lean Six Sigma Blackbelt with a Bachelor of Commerce Degree in Banking, Finance & Risk Management. He has worked on a wide variety of complex projects across various industries, having spent the vast majority of his career within the Mining Industry dealing with a number of different commodities. David has a strong ability to adapt quickly to versatile and changing environments with strategic planning and organisational values at the forefront of every business decision and recommendation.

David’s professional experience is focussed on:

  • Strategy Development
  • Project Management
  • Business Analysis
  • Process Improvement
  • Change Management
Ray Standing

Ray Standing

Ray has significant first-hand operational, process improvement, change management, management operating systems (MOS), facilitation, team development, coaching and mentoring experience across a wide variety of industries. These include Mining, Energy Distribution, Retail Timber and Finance. Passionately committed to building high performing teams and cultures, he has delivered dramatic outcomes in transformation projects across these industries through exceptional client engagement. Over 20 years’ operational experience has given Ray practical experience in handling the day to day aspects of business as well as implementing process improvement.

In 2011 the Mine Operating System, which Ray had developed and implemented for BHP Billiton at Olympic Dam, was awarded BHP’s Global Safety Excellence Award for increasing productivity and improving safety through the effective management of simultaneous operations.

Jillian Exton

Jillian Exton

Jillian Exton is a versatile and dependable Human Resource/Business Analyst/Management Consultant with 20 years of extensive experience in a variety of business and service environments. Proven abilities in the areas of Strategic Planning, Organisational Development, Leadership/Management, Change Management, Recruitment and Mobilisation, Customer Service, Training and Development, Performance Management, Process Reengineering, System, Program and Policy Implementations. Primarily Jillian has previously managed regional and global HR/OD/OE projects for global mining and coal gas companies. Jillian is a proactive, creative thinker, committed to improving organisational effectiveness and enhancing productivity. She also possesses strong communication skills that facilitate a high level of collaboration among management and co-workers in a team-oriented environment.