Our team members have a variety of backgrounds, with at least ten years experience in operations and consulting and outstanding records of delivering sustainable results. We have a shared passion for management excellence, an attitude that there is always room for improvement, and the ability to work with you, our client, with genuine compassion when it’s called for.


Mark Franklin

Mark Franklin

Mark is the Founder and Managing Director of FPC. Born in the UK and raised in Switzerland, Mark’s career started in Australia as a small manufacturing business owner in his twenties. He worked as an automotive supply chain project manager / engineer in his thirties and he’s been a management consultant since his forties, specialising in the resources sector. He has sustainably transformed many organisations top-down / bottom-up. He learnt front line change management ‘in the trenches’ working for many different consulting firms. Over time, Mark developed a leading practice method by distilling many disparate approaches into a most effective one. This approach drives change through leadership, empowered people, optimised business processes and appropriate technology. Mark has worked in Australia, Canada, USA, Europe, Chile, Peru, Ghana and Papua New Guinea.

Patrick Mullen

Patrick Mullen

Patrick has held a variety of roles across large and small public and private companies in industries such as Waste and Recycling, Mining & Resources, Local Government, FMCG, Automotive and Building Products. The focus is always on systems and process development, change management, implementation and project management. Specific skills include Project Management, Client relationship, Communication / Negotiation, Analytical and problem solving, Business Analysis, Process Improvement, Contract Negotiation and Management, Supply Chain Management, Team Leadership, Training / Coaching / Mentoring, Presentation and Facilitation, Quality Management

Patrick has a background in Mathematical Science and a Master of Business Administration (MBA).

David Hollingsworth

David Hollingsworth

David is a qualified Lean Six Sigma Blackbelt with a Bachelor of Commerce Degree in Banking, Finance & Risk Management. He has worked on a wide variety of complex projects across various industries, having spent the vast majority of his career within the Mining Industry dealing with a number of different commodities. David has a strong ability to adapt quickly to versatile and changing environments with strategic planning and organisational values at the forefront of every business decision and recommendation.

David’s professional experience is focussed on:

  • Strategy Development
  • Project Management
  • Business Analysis
  • Process Improvement
  • Change Management
Ray Standing

Ray Standing

Ray has significant first-hand operational and change management experience across a wide variety of industries, including Mining, Energy Distribution, Retail Timber and Finance. Passionately committed to building high performing teams and cultures, he has delivered dramatic outcomes in transformation projects across these industries through exceptional client engagement. Over 20 years’ operational experience in various facets of the Retail Timber industry has given Ray practical experience in handling the day to day aspects of business as well as implementing process improvement. This capability led Ray to a consulting career which has spanned over 12 years. Ray is competent across a number of aspects, including process improvement, change management, management operating systems (MOS), facilitation, team development, coaching and mentoring. In 2011 the Mine Operating System, which Ray had developed and implemented for BHP Billiton at Olympic Dam, was awarded BHP’s Global Safety Excellence Award for increasing productivity and improving safety through the effective management of simultaneous operations.

StJohn Lees

StJohn Lees

StJohn has 20 years experience in Civil Construction and Resources. His international career has seen him work in Singapore, Thailand, Vietnam, Australia, West Africa, South America and Europe. Working on Rio Tinto’s Simandou and Guyana Goldfield’s Aurora projects, he led the development of creative Energy and Infrastructure options which enhanced project NPV. As Rio Tinto’s Contracts and Commercial Systems Manager, Australasia he led his team through process improvement projects, working with major Suppliers on a range of initiatives. Specific skills include Contracts/Procurement Systems, Cost/Energy Reduction, LEAN Six Sigma Process Improvement, Studies and Project Development, Contracting Strategies, Detailed Design oversight and Risk Reduction Reviews. StJohn’s formal qualifications include double degrees in Civil Engineering and Geology/Geophysics from the University of Melbourne and a Masters in Business Administration from the Melbourne Business School.

Alexander Franklin

Alexander Franklin

Alex has developed a diverse international consulting portfolio. Having worked across the Middle East, The United Kingdom, Continental Europe, Central America and Australia he has worked in a wide range of sectors, including asset management/critical infrastructure renewals, telecoms, processing plants and agriculture. With an Electrical Engineering background Alex has a strong mix of a technical and project management experience, coupled with a sound understanding of financial and commercial operations. He is committed to building positive win/win business relationships that deliver sustainable and profitable business outcomes through the optimisation of people, process and technology.

Carol Alexander

Carol Alexander

Carol has over 20 years of experience as a leader and international management consultant in various industries, including Telecommunications, Media & Broadband, Restaurant, Mining, Manufacturing, Healthcare, Consumer Packaged Goods, Oil and Gas, Building Materials and Education. She has a demonstrated ability to partner with senior executives to achieve business objectives and operating results in a variety of functions including operations, information technology, finance, payroll, human resources, accounting, sales, marketing and management. Carol’s proven capability to manage in high-growth environments and to lead multi-cultural, geographically dispersed and cross-functional teams makes her a highly sought after consultant. She is a change enabler with a focus on optimizing people, processes and tools, successfully operating in start-up, Fortune 500 and global organizations.

Jillian Exton

Jillian Exton

Jillian Exton is a versatile and dependable Human Resource/Business Analyst/Management Consultant with 20 years of extensive experience in a variety of business and service environments. Proven abilities in the areas of Strategic Planning, Organisational Development, Leadership/Management, Change Management, Recruitment and Mobilisation, Customer Service, Training and Development, Performance Management, Process Reengineering, System, Program and Policy Implementations. Primarily Jillian has previously managed regional and global HR/OD/OE projects for global mining and coal gas companies. Jillian is a proactive, creative thinker, committed to improving organisational effectiveness and enhancing productivity. She also possesses strong communication skills that facilitate a high level of collaboration among management and co-workers in a team-oriented environment.

Victoria (Jones) Hultgren

Victoria (Jones) Hultgren

Victoria is a passionate Learning and Development professional. She builds organisational capability by engaging and motivating the workforce. Individuals work at their best when experiencing their personal contributions impacting their team and organisation positively. Victoria’s discipline when planning and executing projects manifests itself in a highly structured strategic approach as well as a focus on details. Victoria works closely with leaders to strengthen capability and navigate complex relationships. For 10 years Victoria has created and delivered leadership, team and experientially based training programs, transforming businesses both from the inside and out. Having held leadership roles herself, Victoria is uniquely placed to understand leaders’ challenges and coach them accordingly.