Unlocked great value by improving systems and creating visual tools that facilitated a step change in our ability to identify bottlenecks, with an uplift in performance that paid back the investment multiple times over.
Created a working environment conducive to improved cooperation and collaboration between stakeholders, with significant improvements in planning through execution and review cycles.
FPC was the key that unlocked our project's hidden potential, skillfully addressing a challenging cultural environment through detailed operational review and targeted MOS implementation.
Russell Taylor, GM, Surface Mining Australia (2017)
After FPC's training, MOS competency levels skyrocketed from 24% to 81%, with 96% of trainees agreeing it changed how they supervise and manage their teams.
The STARR process for capturing, tracking, actioning and closing out priorities was desperately needed and has delivered impressive results that can be built upon for future improvements.